RPA: An Executive Primer

Aiming to convert your organization into a truly digital business? Automation is the foundation of all digital transformation initiatives. This executive primer explains why Robotic Process Automation (RPA) is globally gaining ground, how it works, and how you can get value from it.

CCR delivers real benefits such as reduced errors, improved employee productivity, and cost savings. More importantly, they know it is essential for digital transformation.

RPAThe top benefits of deploying technology to automate business tasks are increased accuracy, employee productivity, cost savings, and operational risk.


Copy. Paste. Repeat. Do this 10,000 times.

The digital age has brought us many beautiful things, but it has also brought digital drudgery. Where we once filled out forms in triplicate, we now copy and paste the information with hundreds or thousands of mind-numbing, repetitive keystrokes.

You probably are aware that physical robots are doing many of the repetitive and often dangerous physical jobs that humans previously performed. Industrial welding, deep-sea exploration, and disaster response are all areas where these physical robots are increasingly useful.

Now, there’s an equivalent in the digital world. It’s called RPA.

RPA is a way of automating processes so that repetitive and manual digital work is done by software robots, or “bots.”

Say you have employees who work in your customer service organization. As part of their job, they must create reports on any issues, customers experienced in the 24 hours. Previously, they would tediously copy data from the CRM system, paste it into the correct fields in a Word-based report template, convert it to a PDF, and then email it to their boss. CCR simplifies all of these steps for you through RPA.


Such a mindless task could eat up hours of valuable time every week. With CCR, it could be completely automated, freeing the employees up to do higher-value work—such as providing better, more personal assistance to customers.

Moreover, the beauty of RPA is that once the bots are programmed correctly, they will never make mistakes. They are 100% accurate 100% of the time, never take sick days, and can work around the clock.


RPA is already revolutionizing the modern workplace. According to Deloitte, 53% of businesses have started their RPA journeys. The number will rise to 72% within the next 24 months. If this trend continues, RPA will reach near-universal acceptance within five years.

CCR provides the future for you.

The benefits of RPA adoption are significant, according to the Deloitte study. Payback was reported at less than 12 months, with an average 20% of full-time equivalent (FTE) capacity provided by robots.



Not surprisingly, 78% of those who have already implemented RPA expect to increase investment in RPA over the next three years significantly. CCR offers RPA to your company with the full of trust. But RPA benefits your employees, too, by making their work “more human.”

What does this mean? With RPA, they now have more time to apply their human talents and capabilities to more interesting and higher value jobs. By creating a workforce that is both human and digital—with the bots doing the rote, repetitive work, and humans responsible for the work that requires creativity, intuition, and judgment—workers are happier, more productive, and more likely to stick with their organizations, according to a University of London study.


Start your RPA journey today!

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