Sprinklr

Cutting-edge AI. Exceptional Efficiency. Seamless Customer Experience.

Sprinklr is a full-featured customer experience management (CXM) tool created to assist companies in managing their social media presence, customer interactions, and the entire customer experience.

Sprinklr Service

Reduce contact center costs by up to 33%

Voice support at the corporate level and digital-first customer care. Use an AI-powered platform that combines voice, digital, and social channels to redefine customer support. Power channel-less communication and smooth resolution regardless of the contact channel.

Reduce average case handling time by 36%

https://www.sprinklr.com/stories/translink/ Unify your customer service on one platform and eliminate multiple point solutions. Improve contact center productivity and deliver frictionless customer experiences.

Sprinklr Marketing

Gain real-time market data, prevent crises, reduce content expenses, and increase social engagement. Unify your marketing teams to increase revenue and provide better client experiences.

Sprinklr Insights

Using Sprinklr AI and generative AI, you can gain meaningful insights.

Sprinklr Insights allows you to understand your consumers better, drive business growth, and advocate your brand’s image.

With 90% AI accuracy, gain real-time insights on consumers, competitors, and the market.

Reduce case resolution time drastically.

See the customer story here: https://www.sprinklr.com/stories/autopass/

Sprinklr Social

The indisputable leader in social media management

For over a decade, the world’s leading organisations have trusted Sprinklr Social for its deep listening, unrivalled channel coverage, enterprise-grade configurability and industry-leading AI.

Create amazing customer experiences on social, regardless of scale.

Sprinklr Social is the platform of choice for organisations looking to manage social media across multiple brands, teams and geographies.

Increase social media engagement by 54%

Customer story: https://www.sprinklr.com/stories/burnley-football-club/