{"id":15172,"date":"2024-08-14T11:19:59","date_gmt":"2024-08-14T11:19:59","guid":{"rendered":"https:\/\/wordpress2.thedevelopment.in\/dd\/ccr.group\/konnect-insights\/"},"modified":"2024-12-16T06:46:28","modified_gmt":"2024-12-16T06:46:28","slug":"konnect-insights","status":"publish","type":"page","link":"https:\/\/ccr.group\/en\/konnect-insights\/","title":{"rendered":"Konnect Insights"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15172\" class=\"elementor elementor-15172 elementor-14907\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a63d766 e-flex e-con-boxed e-con e-parent\" data-id=\"5a63d766\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-339ca29c e-con-full e-flex e-con e-child\" data-id=\"339ca29c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34eeec41 elementor-widget elementor-widget-heading\" data-id=\"34eeec41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Konnect Insights<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc8aab8 elementor-widget elementor-widget-text-editor\" data-id=\"fc8aab8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Omnichannel Customer Experience Platform<\/strong><\/p><p>Konnect Insights is an Omnichannel CXM platform designed to elevate brands&#8217; customer experience management. With powerful functionalities, for social listening, customer care, marketing, and analytics, Konnect Insights offers a unified approach to managing customer interactions across all channels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-026ead7 elementor-widget elementor-widget-button\" data-id=\"026ead7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#demo-request-konnect-insights\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demo Request<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cc31fd7 e-con-full e-flex e-con e-child\" data-id=\"7cc31fd7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-570a0102 elementor-widget elementor-widget-image\" data-id=\"570a0102\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2874\" height=\"2395\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-2.png\" class=\"attachment-full size-full wp-image-16385\" alt=\"Konnect Insights\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-2.png 2874w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-2-300x250.png 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-2-1024x853.png 1024w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-2-768x640.png 768w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-2-1536x1280.png 1536w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-2-2048x1707.png 2048w\" sizes=\"(max-width: 2874px) 100vw, 2874px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e90bff4 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e90bff4\" data-element_type=\"section\" data-e-type=\"section\" id=\"testimonial_section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5eac550a\" data-id=\"5eac550a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8cfa6b5 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8cfa6b5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-35b63c9\" data-id=\"35b63c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-197f954 elementor-widget elementor-widget-heading\" data-id=\"197f954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Social Listening<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1006c74c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1006c74c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-194423d9\" data-id=\"194423d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b3f527 elementor-widget elementor-widget-heading\" data-id=\"3b3f527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Listen to Online Web, Social Media, and a lot more <\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aacb124 elementor-widget elementor-widget-text-editor\" data-id=\"aacb124\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Do not miss out on any conversation anywhere on the web. Listen to your customers&#8217; voice, engage with them, and make them happier<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f69796c elementor-widget elementor-widget-heading\" data-id=\"f69796c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Get Market Intelligence<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-026f4c0 elementor-widget elementor-widget-text-editor\" data-id=\"026f4c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Analyze customer data across the web or social media. Gather real-time market intelligence. Craft your strategy and make valuable business decisions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1e61a0 elementor-widget elementor-widget-heading\" data-id=\"b1e61a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Learn from your customers<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26a10f1 elementor-widget elementor-widget-text-editor\" data-id=\"26a10f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Understand sentiment, share of voice, media type, classification, influence, demographics, and campaign insights. With great dashboards and smart suggestions (KISS) reports.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3074944 elementor-widget elementor-widget-heading\" data-id=\"3074944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Competitor's\/Industry benchmarking<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6931ca5 elementor-widget elementor-widget-text-editor\" data-id=\"6931ca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">See how you stand against your competition. Know what works for them and what goes against them. Uncover global trends with support for more than 190 languages.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-da8077f\" data-id=\"da8077f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3ed3f8 elementor-widget elementor-widget-image\" data-id=\"b3ed3f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"6000\" height=\"3375\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Listening.png\" class=\"attachment-full size-full wp-image-16986\" alt=\"Social Listening\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Listening.png 6000w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Listening-300x169.png 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Listening-1024x576.png 1024w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Listening-768x432.png 768w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Listening-1536x864.png 1536w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Listening-2048x1152.png 2048w\" sizes=\"(max-width: 6000px) 100vw, 6000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-60c4b6b0 e-flex e-con-boxed e-con e-parent\" data-id=\"60c4b6b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2853a016 e-con-full e-flex e-con e-child\" data-id=\"2853a016\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-787a6fd0 e-flex e-con-boxed e-con e-child\" data-id=\"787a6fd0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-39c4e51c e-con-full e-flex e-con e-child\" data-id=\"39c4e51c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2989d2a elementor-widget elementor-widget-heading\" data-id=\"2989d2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Community Engagement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724e862 elementor-widget elementor-widget-heading\" data-id=\"724e862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Conversations as Tickets<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d4d28c7 elementor-widget elementor-widget-text-editor\" data-id=\"5d4d28c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">See all conversations about your brand, in the form of support tickets, and get a unified view of customers and their preferences through their history, analytics, followers, and influence.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a180ff7 elementor-widget elementor-widget-heading\" data-id=\"a180ff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Escalations &amp; Auto-assignment\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16162d6a elementor-widget elementor-widget-text-editor\" data-id=\"16162d6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Get the flexibility to check with external teams who are not a part of the tool regarding responses through email escalations by adding the conversation details. You can also auto-assign queries to appropriate users\/groups based on the rules you define, thus reducing time.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-532e557 elementor-widget elementor-widget-heading\" data-id=\"532e557\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Impact Measurement<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8138de9 elementor-widget elementor-widget-text-editor\" data-id=\"8138de9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Get a holistic view of all the tickets that are at various stages of resolution, check TAT scores, and identify areas that need more action. Measure the impact by analyzing the difference in sentiment based on your efforts.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44cd3e81 e-con-full e-flex e-con e-child\" data-id=\"44cd3e81\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-767f017c elementor-widget elementor-widget-image\" data-id=\"767f017c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-community-engagement-1.png\" class=\"attachment-full size-full wp-image-16474\" alt=\"Community engagement\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-community-engagement-1.png 900w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-community-engagement-1-300x200.png 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-community-engagement-1-768x512.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b2a89cc e-flex e-con-boxed e-con e-child\" data-id=\"7b2a89cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2133c8de e-con-full e-flex e-con e-child\" data-id=\"2133c8de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65e51e97 elementor-widget elementor-widget-image\" data-id=\"65e51e97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-social-CRM.png\" class=\"attachment-full size-full wp-image-16477\" alt=\"Social CRM\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-social-CRM.png 900w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-social-CRM-300x200.png 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-social-CRM-768x512.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74d4fb3 e-con-full e-flex e-con e-child\" data-id=\"74d4fb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3438d48b elementor-widget elementor-widget-heading\" data-id=\"3438d48b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Social CRM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dfab252 elementor-widget elementor-widget-heading\" data-id=\"2dfab252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Automation and Workflows<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b45cd5b elementor-widget elementor-widget-text-editor\" data-id=\"4b45cd5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Workflows and automation include queuing, ticket history, auto-assignment and classification, draft templates, and more to make sure that agents have everything they need to quickly respond to and resolve inquiries.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73184a8 elementor-widget elementor-widget-heading\" data-id=\"73184a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Agent Performance<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebc851e elementor-widget elementor-widget-text-editor\" data-id=\"ebc851e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Konnect Insights enables tracking and measurement of how well agents perform using different TAT reports and SLAs. It helps identify the hits and misses so that the right actions are taken improving agent productivity.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c28aed8 elementor-widget elementor-widget-heading\" data-id=\"c28aed8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">One View of the Customer<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7a79ff elementor-widget elementor-widget-text-editor\" data-id=\"d7a79ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Have all your customer query data points, including web and social, in one place to be able to have a holistic view of the customer, including the query history, details, etc, and use this information for better CXM.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ce29ab7 e-flex e-con-boxed e-con e-child\" data-id=\"4ce29ab7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c9c392c e-con-full e-flex e-con e-child\" data-id=\"c9c392c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb35407 elementor-widget elementor-widget-heading\" data-id=\"7cb35407\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Social Analytics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40249ce elementor-widget elementor-widget-heading\" data-id=\"40249ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Analytics and Benchmarking<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85abffb elementor-widget elementor-widget-text-editor\" data-id=\"85abffb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">700+ charts covering various aspects of listening, social media analytics, competitor analytics, and agent performance reports, you get a comprehensive and holistic view of your brand&#8217;s perception and performance in terms of customer experience management and marketing.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-477f6f3 elementor-widget elementor-widget-heading\" data-id=\"477f6f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">KISS - Konnect Insights Smart Suggestions<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf6ca5c elementor-widget elementor-widget-text-editor\" data-id=\"cf6ca5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Understand complex metrics that are easy to remember. Insights are presented in a way humans speak. Understand what has worked for you and get suggestions on what will work for you with AI-powered smart suggestions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab86ac9 elementor-widget elementor-widget-heading\" data-id=\"ab86ac9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Content Strategy<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-676d27e elementor-widget elementor-widget-text-editor\" data-id=\"676d27e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">With all your insights in one platform, identify trends, pain points, hits and misses, moments when your audience is active, and much more to quickly shape align messaging into consumer-relevant and engagement-driven.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60af0605 e-con-full e-flex e-con e-child\" data-id=\"60af0605\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b33a933 elementor-widget elementor-widget-image\" data-id=\"6b33a933\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"681\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Analytics-768x681.png\" class=\"attachment-medium_large size-medium_large wp-image-16989\" alt=\"Social Analytics\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Analytics-768x681.png 768w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Analytics-300x266.png 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Analytics-1024x908.png 1024w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Analytics-1536x1362.png 1536w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Social-Analytics-2048x1816.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-443e7392 e-flex e-con-boxed e-con e-child\" data-id=\"443e7392\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-10b335f4 e-con-full e-flex e-con e-child\" data-id=\"10b335f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6635aff6 elementor-widget elementor-widget-image\" data-id=\"6635aff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-social-publishing.png\" class=\"attachment-full size-full wp-image-16480\" alt=\"Social publishing\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-social-publishing.png 900w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-social-publishing-300x200.png 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/Konnect-Insights-social-publishing-768x512.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3937c824 e-con-full e-flex e-con e-child\" data-id=\"3937c824\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff16168 elementor-widget elementor-widget-heading\" data-id=\"ff16168\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Social Publishing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1803def elementor-widget elementor-widget-heading\" data-id=\"1803def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Social Media Management<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4790c0 elementor-widget elementor-widget-text-editor\" data-id=\"d4790c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Easily and effectively publish and schedule posts on social media across multiple channels and multiple accounts, simultaneously, preview scheduled posts on different devices, and check them out on a content calendar for a 360-degree view of all your posts.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c01d0f elementor-widget elementor-widget-heading\" data-id=\"6c01d0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Approval Process\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6dd5e7 elementor-widget elementor-widget-text-editor\" data-id=\"b6dd5e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ensure the right and correct content goes live on social media channels using the approval-rejection feature, facilitating easy collaboration between brands, agencies, and teams for the right representation of the brand.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b647275 elementor-widget elementor-widget-heading\" data-id=\"b647275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Creative Asset Library<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-229b64f elementor-widget elementor-widget-text-editor\" data-id=\"229b64f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Pre-save all your content, including text and media, in the creative asset library. Easily pick them up while publishing and scheduling, giving your design and content teams the flexibility to plan and execute your campaigns and festivals.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-410b297f elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"410b297f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c7007fd\" data-id=\"6c7007fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7968dd3d elementor-widget elementor-widget-image\" data-id=\"7968dd3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"550\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-logo-white.png\" class=\"attachment-full size-full wp-image-16389\" alt=\"Konnect Insights\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-logo-white.png 1920w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-logo-white-300x86.png 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-logo-white-1024x293.png 1024w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-logo-white-768x220.png 768w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/09\/KI-logo-white-1536x440.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51aa7430 elementor-widget elementor-widget-heading\" data-id=\"51aa7430\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Surveys and Feedbacks\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47843fa elementor-widget elementor-widget-heading\" data-id=\"47843fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Customer Satisfaction Surveys<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-247cb63b elementor-widget elementor-widget-text-editor\" data-id=\"247cb63b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">If your customers are really satisfied, Send Csat-Customer Satisfaction Surveys that are linked to your customer care module and learn from your customers about the agent&#8217;s performance.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51586de elementor-widget elementor-widget-heading\" data-id=\"51586de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Link to Social Listening<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a732166 elementor-widget elementor-widget-text-editor\" data-id=\"a732166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Get the best ideas from those who matter the most\u2014your customers. Analyze all insights in unified dashboards with classifications created for social listening.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b869d2e elementor-widget elementor-widget-heading\" data-id=\"b869d2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Market Research<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7de8c74 elementor-widget elementor-widget-text-editor\" data-id=\"7de8c74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Expand your market research capabilities to keep track of your brand, test your ideas, or get a gut check with your target audience. Share learning across your organization.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-a084a81 e-flex e-con-boxed e-con e-parent\" data-id=\"a084a81\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8b68499 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"8b68499\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a77480 elementor-widget elementor-widget-heading\" data-id=\"2a77480\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BI tools and dashboards<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3648cd2 e-flex e-con-boxed e-con e-child\" data-id=\"3648cd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9aa4bd0 e-flex e-con-boxed e-con e-child\" data-id=\"9aa4bd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-239fc71 elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"239fc71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Customized Dashboards<\/h3><p class=\"elementor-image-box-description\">Create dashboards for various stakeholders by simply dragging and dropping charts from the chart library or charts created by BI tools. Bring in your external data sources too to create dashboards.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0bae89 e-flex e-con-boxed e-con e-child\" data-id=\"f0bae89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9aae3c9 elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"9aae3c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Create your own Charts<\/h3><p class=\"elementor-image-box-description\">Create any type of chart using advanced features such as pivoting, defining your own filters, columns, dimensions, and measures, which are completely tailored to your needs while going granular, equipping you with intelligent insights for better business decisions.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe60592 e-flex e-con-boxed e-con e-child\" data-id=\"fe60592\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3446a6a e-flex e-con-boxed e-con e-child\" data-id=\"3446a6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc56e2e elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"bc56e2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Flexible Reporting<\/h3><p class=\"elementor-image-box-description\">Shareable and collaborative dashboards and charts with the ability to add your own notes or inferences. You won't find the need to download data in Excel spreadsheets or make presentations. Save time and share live dashboards.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53b30fb e-flex e-con-boxed e-con e-child\" data-id=\"53b30fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29cf238 elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"29cf238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Themes and Brand Colors<\/h3><p class=\"elementor-image-box-description\">Create your own themes to match your brand colors. Or define chart colors to match the brand and competition. Use various color palettes to make visually stunning dashboards.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34d9d60 e-flex e-con-boxed e-con e-parent\" data-id=\"34d9d60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32d95e7 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"32d95e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Crisis Management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bf38df e-flex e-con-boxed e-con e-parent\" data-id=\"4bf38df\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d9ceb61 e-con-full e-flex e-con e-child\" data-id=\"d9ceb61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce7f4c9 elementor-widget elementor-widget-heading\" data-id=\"ce7f4c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Identify Crisis<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e2dfb7 elementor-widget elementor-widget-text-editor\" data-id=\"0e2dfb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ensure you are aware of any impending crisis that could affect your brand and be ready for it. Use keywords, hashtags, and other parameters such as follower count, to monitor situations that can lead to a crisis.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0a281e e-con-full e-flex e-con e-child\" data-id=\"b0a281e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a96789 elementor-widget elementor-widget-heading\" data-id=\"8a96789\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Get Notified in Real Time<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb5f408 elementor-widget elementor-widget-text-editor\" data-id=\"bb5f408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Once you have defined the parameters to identify crises, you will get real-time alerts based on them. You can ensure that you don&#8217;t miss out on these notifications by choosing to be alerted on mobile apps and\/or email.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9a28d6 e-con-full e-flex e-con e-child\" data-id=\"d9a28d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc6a10 elementor-widget elementor-widget-heading\" data-id=\"7dc6a10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Take Action<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86784b5 elementor-widget elementor-widget-text-editor\" data-id=\"86784b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Prepare a crisis management and mitigation plan by looking at analytics and data. Respond to queries in real time and use workflows to enhance their productivity and TATs and identify and mobilize influencers to counter crises.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-545527c e-grid e-con-boxed e-con e-parent\" data-id=\"545527c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-080d3dc elementor-widget elementor-widget-text-editor\" data-id=\"080d3dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Unify your Customer Care and Marketing with Konnect Insights<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5158ce1 e-con-full e-flex e-con e-child\" data-id=\"5158ce1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be45771 elementor-widget elementor-widget-image\" data-id=\"be45771\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"220\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/KI-logo-768x220.png\" class=\"attachment-medium_large size-medium_large wp-image-19251\" alt=\"Konnect Insights logo\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/KI-logo-768x220.png 768w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/KI-logo-300x86.png 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/KI-logo-1024x293.png 1024w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/KI-logo-1536x440.png 1536w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/KI-logo.png 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59959af e-grid e-con-boxed e-con e-parent\" data-id=\"59959af\" data-element_type=\"container\" data-e-type=\"container\" id=\"demo-request-konnect-insights\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48b1622 elementor-widget elementor-widget-heading\" data-id=\"48b1622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Demo Request<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-043e082 elementor-widget elementor-widget-shortcode\" data-id=\"043e082\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-9039 forminator-design--basic  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-9039\" data-uid=\"69d1c7e9a0a50\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-9039\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-9039 forminator-design--basic  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"9039\"\n\t\t\t\t data-color-option=\"default\" data-design=\"basic\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69d1c7e9a0a50\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-row forminator-no-margin\" data-multiple=\"true\"><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-first-name-1_69d1c7e9a0a50\" id=\"forminator-field-first-name-1_69d1c7e9a0a50-label\" class=\"forminator-label\">First Name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1-first-name\" placeholder=\"First Name\" id=\"forminator-field-first-name-1_69d1c7e9a0a50\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" autocomplete=\"given-name\" value=\"\" \/><\/div><\/div><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-last-name-1_69d1c7e9a0a50\" id=\"forminator-field-last-name-1_69d1c7e9a0a50-label\" class=\"forminator-label\">Last Name<\/label><input type=\"text\" name=\"name-1-last-name\" placeholder=\"Last Name\" id=\"forminator-field-last-name-1_69d1c7e9a0a50\" class=\"forminator-input\" aria-required=\"false\" data-multi=\"1\" autocomplete=\"family-name\" value=\"\" \/><\/div><\/div><\/div><\/div><div id=\"text-2\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_69d1c7e9a0a50\" id=\"forminator-field-text-2_69d1c7e9a0a50-label\" class=\"forminator-label\">Company Name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"Company Name\" id=\"forminator-field-text-2_69d1c7e9a0a50\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69d1c7e9a0a50\" id=\"forminator-field-email-1_69d1c7e9a0a50-label\" class=\"forminator-label\">Email Address <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"Email Address\" id=\"forminator-field-email-1_69d1c7e9a0a50\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_69d1c7e9a0a50\" id=\"forminator-field-text-1_69d1c7e9a0a50-label\" class=\"forminator-label\">Subject <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"Subject\" id=\"forminator-field-text-1_69d1c7e9a0a50\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69d1c7e9a0a50\" id=\"forminator-field-phone-1_69d1c7e9a0a50-label\" class=\"forminator-label\">Phone Number <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"Mobile Phone\" id=\"forminator-field-phone-1_69d1c7e9a0a50\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69d1c7e9a0a50\" id=\"forminator-field-textarea-1_69d1c7e9a0a50-label\" class=\"forminator-label\">Message<\/label><textarea name=\"textarea-1\" placeholder=\"Message\" id=\"forminator-field-textarea-1_69d1c7e9a0a50\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" maxlength=\"180\" ><\/textarea><span id=\"forminator-field-textarea-1_69d1c7e9a0a50-description\" class=\"forminator-description\"><span data-limit=\"180\" data-type=\"characters\" data-editor=\"\">0 \/ 180<\/span><\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"consent-1\" class=\"forminator-field-consent forminator-col forminator-col-12  consent1\"><div class=\"forminator-field\"><div class=\"forminator-checkbox__wrapper\"><label id=\"forminator-field-consent-1_69d1c7e9a0a50__label\" class=\"forminator-checkbox forminator-consent\"><input type=\"checkbox\" name=\"consent-1\" id=\"forminator-field-consent-1_69d1c7e9a0a50\" value=\"checked\" aria-labelledby=\"forminator-field-consent-1_69d1c7e9a0a50-label\" aria-describedby=\"forminator-field-consent-1_69d1c7e9a0a50__description\" data-required=\"true\" aria-required=\"true\" \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><\/label><div id=\"forminator-field-consent-1_69d1c7e9a0a50__description\" class=\"forminator-checkbox__label forminator-consent__label\"><p><a href=\"https:\/\/ccr.group\/en\/personal-data-processing-and-protection-policy\/\">I have read the Information Text <\/a>on the Processing of Personal Data.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"consent-2\" class=\"forminator-field-consent forminator-col forminator-col-12  consent2\"><div class=\"forminator-field\"><div class=\"forminator-checkbox__wrapper\"><label id=\"forminator-field-consent-2_69d1c7e9a0a50__label\" class=\"forminator-checkbox forminator-consent\"><input type=\"checkbox\" name=\"consent-2\" id=\"forminator-field-consent-2_69d1c7e9a0a50\" value=\"checked\" aria-labelledby=\"forminator-field-consent-2_69d1c7e9a0a50-label\" aria-describedby=\"forminator-field-consent-2_69d1c7e9a0a50__description\" data-required=\"true\" aria-required=\"true\" \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><\/label><div id=\"forminator-field-consent-2_69d1c7e9a0a50__description\" class=\"forminator-checkbox__label forminator-consent__label\"><p><a href=\"https:\/\/ccr.group\/en\/consent-for-e-commercial-messages\/\">Within the scope of the Explicit Consent Text<\/a>, I accept the receiving of commercial electronic messages and e-bulletins.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row forminator-hidden\"><div id=\"hidden-1\" class=\"forminator-field-hidden  forminator-col-12 \"><input type=\"hidden\" id=\"hidden-1_69d1c7e9a0a50\" name=\"hidden-1\" value=\"Konnect Insights\" \/><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Send<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"4a62a36a5e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/15172\" \/><input type=\"hidden\" name=\"form_id\" value=\"9039\"><input type=\"hidden\" name=\"page_id\" value=\"15172\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/ccr.group\/en\/konnect-insights\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Omnichannel Customer Experience Platform Konnect Insights is an Omnichannel CXM platform designed to elevate brands&#8217; customer experience management. With powerful functionalities, for social listening, customer care, marketing, and analytics, Konnect Insights offers a unified approach to managing customer interactions across all channels. Demo Request Social Listening Listen to Online Web, Social Media, and a lot [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15172","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"ccr-yonetici","author_link":"https:\/\/ccr.group\/en\/author\/ccr-admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Omnichannel Customer Experience Platform Konnect Insights is an Omnichannel CXM platform designed to elevate brands&#8217; customer experience management. With powerful functionalities, for social listening, customer care, marketing, and analytics, Konnect Insights offers a unified approach to managing customer interactions across all channels. Demo Request Social Listening Listen to Online Web, Social Media, and a lot&hellip;","_links":{"self":[{"href":"https:\/\/ccr.group\/en\/wp-json\/wp\/v2\/pages\/15172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ccr.group\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ccr.group\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ccr.group\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ccr.group\/en\/wp-json\/wp\/v2\/comments?post=15172"}],"version-history":[{"count":3,"href":"https:\/\/ccr.group\/en\/wp-json\/wp\/v2\/pages\/15172\/revisions"}],"predecessor-version":[{"id":21396,"href":"https:\/\/ccr.group\/en\/wp-json\/wp\/v2\/pages\/15172\/revisions\/21396"}],"wp:attachment":[{"href":"https:\/\/ccr.group\/en\/wp-json\/wp\/v2\/media?parent=15172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}