{"id":6612,"date":"2024-05-17T12:29:25","date_gmt":"2024-05-17T12:29:25","guid":{"rendered":"https:\/\/wordpress2.thedevelopment.in\/dd\/ccr.group\/sprachanalytik\/"},"modified":"2025-02-20T08:58:21","modified_gmt":"2025-02-20T08:58:21","slug":"sprachanalyse","status":"publish","type":"page","link":"https:\/\/ccr.group\/de\/sprachanalyse\/","title":{"rendered":"Sprachanalyse"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6612\" class=\"elementor elementor-6612 elementor-4461\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ab76187 e-flex e-con-boxed e-con e-parent\" data-id=\"6ab76187\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d865c0f e-con-full e-flex e-con e-child\" data-id=\"d865c0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4095a6b elementor-widget elementor-widget-heading\" data-id=\"4095a6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">sprachanalyse\n\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-665d381 elementor-widget elementor-widget-heading\" data-id=\"665d381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Was ist Sprachanalyse?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72aa0817 elementor-widget elementor-widget-text-editor\" data-id=\"72aa0817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSprachanalyse-Anwendungen erfassen wichtige Daten aus allen Anrufen in Ihrem Callcenter. Der Prozess geht weit \u00fcber die Umwandlung von Sprache in Text hinaus und erfasst den tats\u00e4chlichen Inhalt des Gespr\u00e4chs und emotionale Ver\u00e4nderungen.<\/p>\n\nMithilfe dieser Informationen aus Gespr\u00e4chen k\u00f6nnen Sie Ihre Kundenerfahrung sehr schnell beeinflussen, indem Sie Ihrem Callcenter eine neue Dimension hinzuf\u00fcgen, um die tats\u00e4chliche Kundenerfahrung zu erfassen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59cb3dbb e-con-full e-flex e-con e-child\" data-id=\"59cb3dbb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd468f0 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"bd468f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/Speech-Analytics-1.webp\" class=\"attachment-full size-full wp-image-20446\" alt=\"\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/Speech-Analytics-1.webp 500w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/Speech-Analytics-1-300x300.webp 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/Speech-Analytics-1-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-610ec1c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"610ec1c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-97f6a9e\" data-id=\"97f6a9e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2b06ddf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b06ddf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-649cf70\" data-id=\"649cf70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9b71fe elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"e9b71fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/SA.webp\" class=\"attachment-full size-full wp-image-20451\" alt=\"\" srcset=\"https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/SA.webp 500w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/SA-300x300.webp 300w, https:\/\/ccr.group\/wp-content\/uploads\/2024\/10\/SA-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-02b90c6\" data-id=\"02b90c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b306a6 elementor-widget elementor-widget-text-editor\" data-id=\"6b306a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDie Sprachanalyse kann verwendet werden, um die Stimme des Kunden (Voice of Customer \u2013 VOC) und die Stimme des Kundendienstmitarbeiter (Voice of Employee \u2013 VOE) zu analysieren, also beide Seiten des Gespr\u00e4chs, auszuwerten. Dies erm\u00f6glicht eine 100 %-ige Auswertung des Gespr\u00e4chs ohne manuellen Eingriff.<\/p>\n\nDurch die inhaltliche und emotionale Analyse des Gespr\u00e4chs wird auch analysiert, was ein Kunde sagt und wie er es sagt. Als Ergebnis dieser Analysen werden Gespr\u00e4che nach \u00dcberschriften kategorisiert und mithilfe von Indikatoren visualisiert. Auf diese Weise k\u00f6nnen Sie sehen, warum Ihre Kunden Sie anrufen und welche Massnahmen Ihr Unternehmen in diesem Zusammenhang ergreifen sollte.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>sprachanalyse Was ist Sprachanalyse? Sprachanalyse-Anwendungen erfassen wichtige Daten aus allen Anrufen in Ihrem Callcenter. Der Prozess geht weit \u00fcber die Umwandlung von Sprache in Text hinaus und erfasst den tats\u00e4chlichen Inhalt des Gespr\u00e4chs und emotionale Ver\u00e4nderungen. Mithilfe dieser Informationen aus Gespr\u00e4chen k\u00f6nnen Sie Ihre Kundenerfahrung sehr schnell beeinflussen, indem Sie Ihrem Callcenter eine neue Dimension [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6612","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"ccr-yonetici","author_link":"https:\/\/ccr.group\/de\/author\/ccr-admin\/"},"uagb_comment_info":0,"uagb_excerpt":"sprachanalyse Was ist Sprachanalyse? Sprachanalyse-Anwendungen erfassen wichtige Daten aus allen Anrufen in Ihrem Callcenter. Der Prozess geht weit \u00fcber die Umwandlung von Sprache in Text hinaus und erfasst den tats\u00e4chlichen Inhalt des Gespr\u00e4chs und emotionale Ver\u00e4nderungen. Mithilfe dieser Informationen aus Gespr\u00e4chen k\u00f6nnen Sie Ihre Kundenerfahrung sehr schnell beeinflussen, indem Sie Ihrem Callcenter eine neue Dimension&hellip;","_links":{"self":[{"href":"https:\/\/ccr.group\/de\/wp-json\/wp\/v2\/pages\/6612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ccr.group\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ccr.group\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ccr.group\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ccr.group\/de\/wp-json\/wp\/v2\/comments?post=6612"}],"version-history":[{"count":3,"href":"https:\/\/ccr.group\/de\/wp-json\/wp\/v2\/pages\/6612\/revisions"}],"predecessor-version":[{"id":21984,"href":"https:\/\/ccr.group\/de\/wp-json\/wp\/v2\/pages\/6612\/revisions\/21984"}],"wp:attachment":[{"href":"https:\/\/ccr.group\/de\/wp-json\/wp\/v2\/media?parent=6612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}