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PIDAS Customer Care Day 4

Numerous interested participants participated in the presentation of CCR with Ali Murat Gürçay “Video Communication in Customer Service” on the … Read More →

New International Assignment By CCR! ccr_ziba_en

CCR, a company with experienced specialist staff, which is providing call center sector with innovative and digital solutions, is reinforcing … Read More →

Generali’s next-gen insurance service with our EasyConnect Video generali-post-banner-en

We have launched Generali Insurance’s next generation insurance services with our EasyConnect Video solution.

For detailed information, you can watch … Read More →

CCR’S FAST GROWTH CONTINUES WITH AN OFFICE IN DUBAI dubai

Continuing its rapid growth in Europe, CCR has made its name with its successful work in the Middle East. Opening … Read More →

CCR IMPLEMENTED THE NATURAL LANGUAGE DETECTION PROJECT FOR VODAFONE vodafone

Vodafone, one of the leading companies in the telecommunications industry, has selected CCR again – a partner with which it … Read More →

HÜRRİYET EMLAK PREFERRED CCR FOR THE GENESYS CALL CENTER INFRASTRUCTURE hurriyet-emlak

Turkey’s property sector’s special ad site Hürriyet Emlak preferred CCR for the infrastructure of call center technologies. With this union, … Read More →

CCR Sponsors G-Summit Middle East 2017 dubai-banner

G-Summit Middle East, Genesys’s biggest event in the Middle East, is being held in Dubai on May 17th. CCR participates … Read More →

“THERE MUST BE FULL COMPLIANCE AND INTEGRATION BETWEEN CRM AND IVR” Photo-from-Utku-Deriner

“When customers return the call to the call center, there must be full compliance and integration between the external call … Read More →

Elif Diplen Has Become CCR Marketing Manager elif-diplen3-website-en

To achieve its marketing objectives for the year 2017, CCR has taken the first step by transferring the industry’s valuable … Read More →

CONSULTANCY PROJECT FROM CCR TO GERMAN SOFTWARE COMPANY VIRTUALQ ccr_virtualq_(2)

Germany based virtualQ producing virtual hold software for smart queue management received consultation from Interactive Solutions for Genesys integration.

 VirtualQ, … Read More →